Features
Everything you need to understand your customers
From live recording to smart alerts — a complete platform in one place.
Tablet recording
Simple UX for branch staff · works offline · auto-sync
Arabic AI summary
94% accuracy on Gulf dialects · understands context and intent
Sentiment analysis
Positive · Neutral · Negative · with a confidence score per label
VIP detection
Identifies repeat and high-value customers · alerts instantly
Automatic rules
If/Then engine · send to Slack/WhatsApp/Email when conditions hit
Visual reports
Daily CSAT · branch comparison · most repeated keywords
Critical alerts
Know about serious complaints in minutes · never miss a VIP
End-to-end security
E2E encryption · DPA · Saudi PDPL compliance
Integrations
Slack · WhatsApp · Gmail · Zapier · Webhooks